Frequently asked questions.
Listed below are the most common questions asked about the Radisson Rewards™ Visa® card programs. If you need additional help, please contact Cardmember Service.
How to Apply
Yes, you need to have a permanent U.S. residence to apply for the Radisson Rewards Visa Card. This ensures the bank is able to verify your information for a credit card. Of course, you can use your Radisson Rewards Visa card worldwide.
Yes, however, if you do not currently have a Radisson Rewards member number, one will be assigned to you upon application and approval of the card. All of your Radisson Rewards points will accumulate to one bonus points account with Radisson Rewards.
If a Radisson Rewards number was not provided at the time of application, one was assigned to you. Contact Radisson Rewards Member Service to combine your accounts.
No, the primary Radisson Rewards cardmember’s name must match the Radisson Rewards member name and associated member number. If you’d like additional cards for a family member, please call 800-236-4012.
Please call 800-947-1444 and choose option 1 for the status of an application. For your security, you will be required to enter your social security number to locate the application. Additional verification item(s) may be needed to validate.
Once approved, you should receive your card within 7-10 business days.
Each card has its own exclusive benefits and includes earning Radisson Rewards points for every purchase made using your card at millions of locations that accept Visa credit cards. These points are combined in your Radisson Rewards account with points earned including hotel stays at participating Radisson Family of Hotels worldwide.
You will earn one Free Night E-Cert for each $10,000 in spend (up to $30,000) in Net Purchases, then renew your card (by paying the Annual Fee if applicable) – up to three free nights.
Once you qualify for the Free Night E-Cert you will receive an email from Radisson Rewards with an E-Cert code. You can then use this E-Cert code to book your free night at radissonhotels.com/rewards. The Free Night E-Cert may also be accessed from your online account at radissonhotels.com/rewards.
Yes and your account must be in good standing.
Yes, Free Night E-Certs may only be redeemed for advance reservations.
Yes, the Radisson Rewards member must make the reservation and be the traveler to receive the Free Night E-Cert.
Cancelation fees are disclosed when booking and will apply if the room isn’t canceled by the time stated when booking the reservation.
You can earn up to three Free Night E-Certs each year only if you charge up to US $30,000 or more in Net Purchases (purchases minus credits and returns) on the Account during the 12-month statement cycle period immediately prior to the annual anniversary of your Account opening date. One Free Night E-Cert will be issued for each $10,000 in spend up to $30,000.
Contact Radisson Rewards Member Service at 888-288-8889.
For Cardmember questions call Cardmember Service.
Basic Card Facts
View the Card Comparison page for more details on the Radisson Rewards Visa cards.
Can I only use the Radisson Rewards Visa card for purchases at participating Radisson Family of Hotels worldwide?
No, in addition to using your Radisson Rewards Visa card at any Radisson Family of Hotels including the Radisson Collection, Radisson Blu®, Radisson®, Radisson RED, Park Plaza®, Park Inn® by Radisson, and Country Inn & Suites® by Radisson, your card can be used to make purchases at any of the millions of places that accept Visa.